Which restaurants accept a digital gift card?

Not all restaurants in the Good Food Guide accept the gift card but many great ones do, including some hatted restaurants. View participating restaurants by downloading the list here.

What can the digital gift card be used for?

You can use your gift card for food and beverages at any participating restaurant whilst dining in.

Can one use the gift card at all restaurants listed in the Good Food Guide?

Not all restaurants in the Good Food Guide accept the gift card but many great ones do, including some hatted restaurants. View participating restaurants by downloading the list here.

How much does it cost?

Gift cards can be purchased in $50, $100, $150 and $200 denominations. Delivery of digital gift cards is free.

How is the digital gift card delivered?

Digital gift cards are delivered electronically via email to you or a recipient of your choice. Digital gift cards can be printed at home or shown on a smartphone at time of use. 

How long does it take for a digital gift card to be delivered?

Digital gift cards will appear in the recipient's inbox within 10 minutes after purchase. 

What will be sent to the recipient?

The recipient will receive an email addressed to them with a personalised message and link to their Good Food digital gift card.

How does one use the digital gift card?

Be sure to check participating restaurants by downloading the list here before dining.

Recipients can print the digital gift card before going to the restaurant, and present it at time of payment. Alternatively, it can be shown on a smartphone at the time of payment. The amount will be deducted from the bill. If they have spent more than the face value of the gift card, they will need to pay the remaining amount by other forms of payment. If they have spent less than the face value of the gift card, the amount will remain on the card for next time they choose to use it. 

Are there any restrictions on when the digital gift card can be used?

There are no restrictions on when one can use the gift card; they are accepted at any time, seven days a week. Gift cards expire 3 years from the date of issue. 

Does the digital gift card need to be activated?

Digital gift cards do not need to be activated and will arrive in your inbox ready for use. 

Do gift cards expire?

Yes, digital gift cards have a 3-year expiry. The expiry date can be calculated 3 years from the date of issue. Once expired, your card is void and cannot be used. You can check the expiry date by calling the Gift Card Customer Service Team on 1300 834 577. Opening hours are Monday to Friday,9am–6pm, and Saturday,9am–5pm.

Can the balance of the digital gift card be checked?

Once you have activated your gift card, you can check its balance by contacting the Gift Card customer assistance on 1300 834 577 and they will check the balance for you.

If there’s money left on the digital gift card, can the balance be exchanged for cash?

Unfortunately not. Gift cards are not redeemable for cash.

What if the digital gift card does not work at the restaurant?

The gift card may not work for the following reasons:

  • The balance you have nominated is not available. You can check your card balance by calling the Gift Card Customer Service Team on 1300 834 577. Opening hours are Monday to Friday,9am–6pm, and Saturday,9am–5pm. 
  • Your gift card has expired. Gift cards have a 3-year expiry, which can be calculated 3 years from the date of issue, which can be found on the card. 
  • The restaurant might not be a participating restaurant of the Good Food Gift Card program. Download the list of participating restaurants here. 

What if the card is lost, stolen or damaged?

You should treat an activated card as if it were cash. If the card is lost or stolen, please phone 1300 834 577 immediately so the card can be disabled.

We will not reimburse you for any transactions conducted by an unauthorised person prior to you informing us of the cards loss. You will be protected from any subsequent loss if you satisfy certain conditions, including supplying your receipt as proof of purchase.  

Can one top up the value on a digital gift card?

Unfortunately not; Good Food Gift Cards cannot be reloaded. 

Can one use the gift card in conjunction with other promotional offers?

Good Food Gift Cards cannot be used in conjunction with any other promotional offer unless otherwise advised by the individual restaurant.


To go back to the Good Food Digital card to purchase select this linkTo go back to the Good Food Category Page select this link